Can I pay a deposit and the rest at the venue?
No, for reservations, full pre-payment of the package value is required at the time of booking to confirm your reservation. We do not offer a "deposit and pay later" option for regular spa days or overnight stays at this time.
You can pay using a debit or credit card.
You can also use a Gift Voucher as a full or partial payment.
The lead booker is responsible for the entire reservation, which includes settling all charges prior to, during, and after the visit. This includes additional any incidentals or add-ons purchased while at the venue, as the base package must be paid in full upfront.
There are alternative terms and conditions for large group reservations. If you are booking for a large group, you should contact the dedicated Groups Reservations Team at 01608 787986 to discuss their specific payment requirements