If the venue has to cancel your reservation due to exceptional circumstances, a full refund will be issued regardless of the date.

In these instances, the venue may also offer you alternatives, such as:
A different date of visit.
Specific changes to details, such as the room category.

Furthermore, if the venue is advised by the Government or a relevant licensing authority that they cannot operate normally, they will make every effort to contact you ahead of your arrival. In such cases, you are permitted to amend your reservation without penalty, regardless of the standard cancellation terms and conditions usually applied to your booking